Jay recently was promoted to a management position in a firm that had been extremely bureaucratic. However, the environment changed dramatically and the new management team knew it needed to change the organization quickly if it was to survive. Jay suggested that the management team allow the employees to develop more confidence in their ability to do a good job by sharing power with them. The others on the team were skeptical, but they allowed Jay to experiment. In this situation Jay is suggesting using to increase employee confidence in their ability to do the job.

Empowerment

Explanation:

Employee management is done in different ways. Some managers prefer to take charge and instruct their reports on what to do. This approach puts a lot of pressure on the manager because his input is needed in every activity.

Another method of employee management is empowerment. This involves assigning responsibility over various aspects of the job to employees and holding them accountable for the outcome.

This way employees feel valued and their confidence grows.

Jay is trying to use empowerment to increase employee productivity by allowing the employees to develop more confidence in their ability to do a good job by sharing power with them.