consists of the activities that managers perform to plan for, attract, develop, and retain an effective workforce. a) Arbitration
b) Formal appraisal
c) Human capital
d) Orientation
e) Human resource management

You've arrived at the pecan shellers conference—your first networking opportunity. naturally, you're feeling nervous, but to avoid seeming insecure or uncertain, you've decided to a. speak a little louder than you would normally. b. talk on your cell phone as you walk around. c. hold an empowered image of yourself in your mind. d. square your shoulders before entering the room.