Write a letter to an electronic shop manager lodging your complain about a television and attitude of the sales girl ​

A consumer has every right to submit a letter of complaint to a company, it is necessary, however, to be clear and objective in a justification, so that the company can solve its problem in the best possible way.

Explanation:

Dear XX store manager,

I made a purchase of a HD Smart Tech television, on the date YY, at the store located in the Z shopping mall in the southern region of the city YZ, but when I got home I found that the television is not capturing the image in HD even though I did it all the procedures indicated by the saleswoman Paola, who incidentally, provided me with excellent service, solving my doubts and indicating a device that corresponded to my needs and desires. However, most likely I was unlucky to have received a defective TV from my stock at my home.

I would like a solution to make the exchange as soon as possible, since tv is a necessary item in my home and routine.

I await an answer.

Kind Regards,

xxx

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