subject
Business, 08.05.2021 23:20 tornadobrooks11

Jared works at a clothing store and is listening to a customer complain about a shirt he purchased that's damaged. Which behavior can Jared exhibit to show good communication skills with the customer?

a) Repeating back what he has heard once the customer is done speaking
b) Asking the customer how the shirt was damaged
c) Stopping the customer to quickly explain the store's return policy
d) Promising the customer a full refund even though it's against policy

ansver
Answers: 1

Another question on Business

question
Business, 21.06.2019 18:30
What is product differentiation, and how can it be achieved ? what is product positioning? what conditions would head to head product positioning be appropriate?
Answers: 2
question
Business, 22.06.2019 12:10
Drag each label to the correct location on the image determine which actions by a manager are critical interactions - listening to complaints - interacting with customers - responding to complaints - assigning staff duties -taking action to address customer grievances -keeping track of reservations
Answers: 2
question
Business, 22.06.2019 13:50
Which one of the following statements is true? ddt does not prevent disease from passing from agricultural animals to humans. cost was a major factor in the united states government's decision to ban ddt. many african governments concluded that the potential long-term health effects of ddt were not as serious as the immediate problem of insect control. ddt cannot accumulate in the fat of animals. the ddt ban in the united states has made it very difficult to control agricultural insect pests.
Answers: 3
question
Business, 23.06.2019 12:30
Jason is looking for an engagement ring to offer his girlfriend. he has found a similar ring at each of four different jewelry stores. he doesn't have enough money to pay for the ring in cash, so he is planning on opening a line of credit (credit card) at the store he ends up buying the ring from. the chart below outlines the difference in the price of the rings the different stores offer as well as the difference in credit options. jason plans to pay off the ring purchase in 36 months. according to the information in the table, which of the jewelry stores will have the cheapest ring in the end?
Answers: 1
You know the right answer?
Jared works at a clothing store and is listening to a customer complain about a shirt he purchased...
Questions
question
Chemistry, 09.04.2020 20:03
question
Mathematics, 09.04.2020 20:03
Questions on the website: 13722363