4. which of the following best defines the term business cycle
a. the total quantity of goods and services produced by an economic system during a given period
b. the measure of economic growth that compares how much a system produces with the resources needed to produce it
c. the pattern of short term ups and downs in an economy
d. the total quantity and quality of goods and services that a country's citizens can purchase with the currency used in their economic system

You own a nonunion company with 93 nonexempt employees. all of these employ- ees pack books into boxes for shipment to customers throughout the united states. because of wide differences in performance, you have decided to try performance appraisal, something never done before. until now, you have given every worker the same size increase. now you want to measure performance and reward the best performers with bigger increases. without any further information, which of the five types of appraisal formats do you think would be most appropriate? justify your answer. do you anticipate any complaints, or other comments, from employees after you implement your new system?