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Business, 15.10.2019 15:20 haileyhale5

Marina receives a call from an angry customer, who claims a product is not working properly. marina should provide quality customer service by

a. explaining that all sales are final
b. providing the customer a choice between a refund or a replacement
c. sympathizing with the customer and sharing a similar personal story
d. telling the customer about an upcoming sale

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Answers: 3

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