The? month-end figures are in. although the production quantity met? goals, the scrap rate was over budget. the managers reviewing these numbers are engaging in?

The answer that fits the blank above is CONTROL. Based on the given situation, the managers are engaging in control. This kind of scenario is based on what an effective control system is. When we say control system, this refers to the management, commanding, and directing of the systems as a whole and this includes the regulation of the behavior and flow of the system. In addition, this also keeps the business on track while ensuring that it follows all the policies and necessary procedures.