Maria is trying to talk to miguel about her day. she begins to realize that miguel is tired and distracted. he has spent a long day at work and is now trying to balance the checkbook. he is also worrying about a test he has coming up soon. he just isn't ready to listen. of which barrier to effective listening has maria just become aware?

Norbert and suzie are both lineworkers for a utility company who have been working together for almost two years. norbert frequently tells suzie that the job is called "lineman" and not "linewoman," and thus, it is not a woman's job. he plays practical jokes on her such as hiding some of her tools and sabotaging her truck. he asks her when she plans on getting pregnant and staying at home to take care of her children and gives her copies of " wanted" ads for secretarial and waitress jobs. such behavior has kept suzie disturbed at work. if suzie complains about norbert's conduct: