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A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $60,500 Customer service training 121,000 Discounting room rates due to poor customer service 181,500 Correcting charges to customer invoices 242,000 Total $605,000 Sales are $5,500,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary.
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A quality control activity analysis indicated the following four activity costs of a hotel. Verifyin...
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