Rosalind is concerned about the large amount of turnover on the labor and delivery unit she manages. She meets with the staff, who express dissatisfaction with their lack of lunch breaks, frequent mandatory overtime due to staffing shortages, and feeling unappreciated. Rosalind explores the use of a float pool to help relieve the pressures of short staffing and slow the rate of turnover as well as recognizing a monthly Employee of the Month. This describes: