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Business, 12.03.2021 15:00 guapotaco8102

An accountant for your company has disclosed that there have been considerable expenses incurred from returns on defective products. Some managers believe that this is a natural occurrence within any system, and that it is easier and quicker to just replace defective products, as opposed to finding and fixing the problems in the system. Explain to the team why this philosophy is incorrect, while describing the principals and benefits of Total Quality Management and Six Sigma.

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