In an attempt to improve customer service, Alpha Toys Inc. decided to assign a team to investigate the kinds of services offered by competing companies. The team discovered that a smaller company, AB Games Co., seemed to have outstanding customer service. The team then determined the major differences between the two companies and developed a plan to incorporate the best elements of AB Games into Alpha Toys. Which of the following is being implemented by Alpha Toys? a. environmental dynamism.
b. benchmarking.
c. strategic maneuvering.
d. cooperative action.
e. forecasting.

Diversified semiconductors sells perishable electronic components. some must be shipped and stored in reusable protective containers. customers pay a deposit for each container received. the deposit is equal to the container’s cost. they receive a refund when the container is returned. during 2018, deposits collected on containers shipped were $856,000. deposits are forfeited if containers are not returned within 18 months. containers held by customers at january 1, 2018, represented deposits of $587,000. in 2018, $811,000 was refunded and deposits forfeited were $41,000. required: 1. prepare the appropriate journal entries for the deposits received and returned during 2018. 2. determine the liability for refundable deposits to be reported on the december 31, 2018, balance sheet.

1.     regarding general guidelines for the preparation of successful soups, which of the following statements is true? a. thick soups made with starchy vegetables may thin during storage. b. soups should be seasoned throughout the cooking process. c. finish a cream soup well before serving it to moderate the flavor. d. consommés take quite a long time to cool. student c   incorrect

An essential element of being receptive to messages is to have an open mind true or false