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Business, 26.02.2021 03:00 hurtadocrv

Phil has an internet business and sells his products to customers worldwide. Phil is interested in customer relationship management (CRM) because he doesn't know who his customers are or where they live. Phil feels that he could increase his sales if he had detailed information about the products and services his customers use. To initiate the customer relationship management (CRM) cycle, Phil should first .

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