Consider the following situation and choose the most appropriate communication channel. You just got back from a convention where you saw some new software that you think the information technology director could use. You can get a discount on the software for the next six weeks because you attended the convention. Unfortunately, the IT director is on vacation this week. How should you tell him about this opportunity?
You should use:
Technology and competition continue to accelerate the pace of business; thus, business writers switch to increasingly faster means of communication. Consider the following scenario, and determine if a faster communication channel would be more appropriate.
Marianna is writing a letter to a customer informing him that Flannery Electronic will not be able to replace his defective stereo because the warranty has expired.
Marianna should call the customer.
Marianna has chosen the correct channel.
Marianna should send the message as an e-mail.