Business, 18.01.2021 09:40 smallblueberry
At some point, everyone will have to deliver bad news. The bad feelings associated with this type of message can be alleviated if the receiver knows the reason for the bad news, feels the news is revealed sensitively, thinks the matter is treated seriously, and believes that the decision is fair. When applying these strategies, make sure to follow the writing process and determine whether to use a direct or an indirect pattern in your message.
Determine what strategy should be used in the following situation.
You are going to deliver your product 24 hours late this month.
Direct
Indirect
Answers: 3
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At some point, everyone will have to deliver bad news. The bad feelings associated with this type of...
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