37.Ralph is known throughout the company as being an old curmudgeon. But, he is without a doubt the most knowledgeable person in the fraud analysis department. The system project you are working on has to have an interface to various fraud applications. How should you prepare for an interview with Ralph

Make Ralph understand WHY he needs to be interviewed. Make sure he understands the business value of the proposed system and why his input is vital. Send him questions in advance; talk to somebody who knows him so you can understand him more.

Explanation:

In the given scenario Ralph was described as an old curmudgeon. This means he is an ill tempered person that generally expresses no joy.

However he is without a doubt the most knowledgeable person in the fraud analysis department.

In preparation to interview him there is a need to make him understand why there needs to be an interview. When he sees the need for the interview he will be more engaged.

This can be done by explaining business value of the proposed system and why his input is vital.

Also questions can be sent to him ahead of the interview songs can better prepare

the clients (funders) and customers (individual nonprofit staff) are great to work with. that i can be open about being a person of faith when appropriate. the variety of my tasks each day.