Briefly, explain how a company can achieve lower production costs and increase productivity by improving the quality of its products and services?

Explanation:

Increasing the quality of the products can lower production costs and increase productivity all because the product will have fewer errors and failures which ultimately saves the company from repair costs, refunds, and other similar costs that may arise from such a failure. This also applies to the costs associated with dealing with an angry customer and trying to maintain that customer such as offering discounts. In simple terms, the higher the quality the less production problems that need to be fixed which speeds up productivity and lowers costs by not having to reproduce the same product.