Business, 09.11.2020 22:10 johnlumpkin5183

Terry is taking care of Mr. Stark. Terry is concerned about Mr. Starks condition and decides to call the physician. Terry uses a firm tone of voice and communicates her findings and concers using the SBAR communication system. Terry used I statements and feels satisfied becasue she was able to express her concerns that lead to a solution. What communication style is Terry using? a
passive
b
assertive
c
passive-aggressive
d
aggressive

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Terry is taking care of Mr. Stark. Terry is concerned about Mr. Starks condition and decides to call...

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