To what extent might the slow service be a source of employee irritation and dissatisfaction

Slow service can be an extension and source of employee irritation and dissatisfaction. In any business, you rely on employees to perform simultaneous tasks. It is a team effort. Good management usually incentives good work.  As a result, when you have an employee or a cluster of employees that are not satisfied the service will more likely be poor. For example, a fast-food restaurant may have two employees that are dissatisfied with the manager. These employees will look for any distraction and will abuse breaks and so forth. The attention to detail will be minimized and items on the menu will be missing something. Finally, the business will suffer in the long run. Customers will complain and the food will have to be prioritized. Customers will leave if it is taking too long. As a team, when one or two slack off the entire team suffers. Think of a football game if two players decide to try and make all the points and fail in doing so. They have jeopardized the potential of winning or producing.

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answer: b 56, 250

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