Answer the following questions: Do you think customer service is important? Do you consider a company's customer service before you buy something from the company? Think of a time when you did not receive good customer service. Describe the experience. How did your experience change your opinion of the company and would you ever buy anything from them again?

Which of the following best explains why large companies pay less for goods from wholesalers? a. large companies are able to pay for the goods they purchase in cash. b. large companies are able to increase the efficiency of wholesale production. c. large companies can buy all or most of a wholesaler's stock. d. large companies have better-paid employees who are better negotiators.