Micca ensures that all of her employees understand and follow through on the expectations set by the business. Which technique for building positive customer
relations in Micca using?
Understand that each customer has unique needs
Set and achieve high standards
Provide quality service
Listen to and engage your customers

Set and achieve high standards

Explanation:

Micca makes sure that all of her employees understand and follow through with the expectations set by the business and the technique for building positive customer relations that Micca uses is Set and achieve high standards.

This technique means that if a high enough standard is set and achieved by a business, then it will promote positive customer relations because the customers will be getting value for money.

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answer; /// i do believe the correct answer is (possession utility);