Tamara wants to be the servant leader of her group of franchise operators. Tamara should therefore: a. Work on a large number of problems facing the operators.
b. Listen carefully to the cocerns of the franchise operators.
c. Treat the operators as servants in a nice way.
d. Threat the operators as servants in a mean way,

b. Listen carefully to the concerns of the franchise operators.

Explanation: A servant leader is one that is there for his team. This he does by checking in with them often to see how they are, what they need, and is involved in helping them develop the required skills needed to advance their careers. Servant leaders also make effort to see situations from other people's perspectives and they therefore make decisions with the team's best interests in mind, as this ensures everyone has the resources and knowledge they need to meet their objectives and goals of the organization.

If Tamara wants to be the servant leader of her group of franchise operators, then she should engage in listening carefully to the concerns of the franchise operators as this would make her team one of the most successful in the company, with low staff turnover and high engagement.

answer; management is about coping complexity and leadership is about coping with change; i believe this is correct; ///good luck                                          

(b) management: leadership