Santoyo Corporation keeps careful track of the time required to fill orders. Data concerning a particular order appear below: Hours
Wait time 12.5
Process time 1.6
Inspection time 0.8
Move time 4.2
Queue time 5.9

The delivery cycle time was:

Santoyo Corporation

Tracking Time to Fill Orders:

The delivery cycle time was 25 hours.

Explanation:

The delivery cycle time sums the time occasioned by the supply delay and the reordering delay before the goods reach the customer.  As an order is received by Santoyo Corporation there is usually a wait time of half a day or 12.5 hours.  The processing of the order consumes 1.6 hours.  Before delivery is made, the inspectors spend 0.8 hours or 48 minutes doing what they know best.  Then, freight takes 4.2 hours for the delivery van to reach the customer's warehouse.  At that point, another 5.9 hours are spent queueing for the receipt of the goods by the customer.

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