Each morning, the COO of Widgets Inc. strolls through the production plant and chats with employees. The COO uses this time to establish relationships with employees and share or receive information on work-related topics. This is an example of

Management by walking around (MBWA).

Explanation:

In this scenario, Each morning, the chief operating officer (COO) of Widgets Inc. strolls through the production plant and chats with employees. The COO uses this time to establish relationships with employees and share or receive information on work-related topics. This is an example of management by walking around (MBWA).

A management by walking around can be defined as a business management style which involves the manager strolling around the company or production plant to chat with workers or employees, check equipments and share or receive information on work-related topics. It is usually carried out unplanned by the manager and as such the employees aren't really aware of such unstructured strolls or movements.

The purpose of engaging in this kind of management style is to get acquainted with the employees and strengthen the bond existing between them and the company. Also, it would help to boost morale, productivity and close supervision of their roles, functions or responsibilities in the production plant.

Additionally, the management by walking around is also known as management by wandering around and it helps managers (employers) to have a better understanding of issues, concerns and brilliant ideas of their employees.