Shawn, Thu, Rei, and Heather are managers working at PureDrop, a bottled water manufacturing company. They each supervise groups of employees who are very different from each other. From a readiness point of view, it can be said that Shawn's group is able but unwilling, Thu's unit is both able and willing, Rei's is neither able nor willing, and Heather's is not able but highly willing to take on the responsibilities. Which of the following behaviors would be best suited to deal with Shawn's group's readiness? a. delegating.
b. telling.
c. selling.
d. participating.
e. negotiating.

Explanation:

The concept of followers readiness can be explained as the extent to which a follower demonstrates the ability and the willingness to achieve a delegated task

In the context of the passage , Shawn's group is able but unwilling.

This means that they are likely to be resistant and hesitant , see performance as punishment , feel overwhelmed and prefer team work to individual work.

As the leadership style relies on the readiness from of the follower , a participating behavior will bets suit the Shawn's group readiness as they gain encouragement and motivation through the participation of the leaders in the task.

first one

explanation:

answer; offer in store wine and beer samples;