Business, 02.07.2020 20:01 kylemartinez13

Susan needs to communicate a denial of warranty work to a customer. Based on her conservations with the customer, Susan feels that the information will evoke a negative response. In this context, which of the following formats should Susan use to organize the information in his message? a. Chronological order
b. Direct order
c. Critical order
d. Indirect order
e. Complex order

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Susan needs to communicate a denial of warranty work to a customer. Based on her conservations with...

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