David works as a door-to-door salesperson for a company that manufactures electrical appliances. He has just met an elderly couple in their apartment. David is trying to sell an easy-to-use sandwich maker. He has spent 30 minutes explaining its benefits to his customers. He realized that the couple wants to buy the product. Which selling and customer service skill should David possess in order to close the sale? A. time management B. patience C. attentiveness D. persuasiveness

What is product differentiation, and how can it be achieved ? what is product positioning? what conditions would head to head product positioning be appropriate?

Which of the following statements concerning an organization's strategy is true? a. cost accountants formulate strategy in an organization since they have more inputs about costs. b. businesses usually follow one of two broad strategies: offering a quality product at a high price, or offering a unique product or service priced lower than the competition. c. a good strategy will always overcome poor implementation. d. strategy specifies how an organization matches its own capabilities with the opportunities in the marketplace to accomplish its objectives.

4. the condition requires that only one of the selected criteria be true for a record to be displayed.