When Arnold took a new position at Galbrook Manufacturing Company, the firm was near bankruptcy. One of Arnold's first acts was to establish specific goals for sales growth and a strategy for achieving them. He also changed the organizational structure and developed an elaborate control system for keeping the company on track. Arnold is functioning in a(n) position at Galbrook Manufacturing. a. sales b. clerical c. operative d. managerial e. technical

Which term refers to the amount of products generated divided by the inputs necessary to create that output? a. performance b. industry ranking c. productivity d. organizational performance e. organizational effectiveness

How does the plaintiff, mrs. wood, try to implicate the gun manufacturer ( who testifies, what do they say, what evidence is introduced)?

One of your new suppliers, kim, has been hearing rumors about your firm’s lack of capability to deliver high quality products and writes an email asking you to address the claims being made. in replying to her, you want to be sure that you are very clear and leave no room for misinterpretation. which of the following aspects of effective communication should you give the most attention? (a) making sure you understand kim’s areas of expertise. (b) supporting your reply with relevant data and facts. (c) establishing your credibility as an expert. (d) paying attention to implied communications.