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Business, 30.01.2020 23:04 markleal57151

Steve burton recently sold the bookstore he inherited from his mother because his income had fallen three years in a row. the new owner installed a coffee machine, redecorated the children's corner, chats with her customers, and remembers their preferences. she reports a 43 percent increase in sales over steve's last year. the change is most likely due to
a. more advertising.
b. beginner's luck.
c. the owner's personality.
d. a general upswing in the retail book business.

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