Business, 06.05.2020 02:26 lai16kk77

A quality control activity analysis indicated the following four activity costs of a hotel.
Verifying credit card information $40,000
Customer service training 20,000
Discounting room rates due to poor customer service 16,000
Correcting charges to customer invoices 8,000
Total $84,000
Sales are $750,000 for the year.
Required:
a. Prepare a cost of quality report. Round your answers to one decimal place, if necessary.

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A quality control activity analysis indicated the following four activity costs of a hotel.
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