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Business, 06.05.2020 03:30 kukisbae

A change agent is:

a. an expert in diagnosing and changing organizations by applying behavioral science knowledge.
b. any strategy or tactic that provokes change in an organization.
c. a person who resists organizational change.
d. the first person in a work group to "unfreeze" and convince his or her colleagues to do the same.

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A change agent is:

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