Ben's team is the sales team at a large pharmaceutical company. His team members all have different ideas on how to rope in a large client, and in the process, they are undercutting each other's efforts. To manage the potential conflict, Ben informs his team that the main purpose of their efforts is to rope in the client and not to beat their peers. In this scenario, Ben has managed conflict by reminding his team about the team's .

Skathy lee berggren, a professor of oral communication at cornell university, indicates “a lot of my students re­ally [only] scratch the surface with the type of research they’re doing.” according to andy guess, at inside higher ed, “just because students walk in the door as ‘digital natives’, doesn’t mean they’re equipped to handle the heavy lifting of digital databases and proprietary search engines that comprise the bulk of modern, online re­search techniques.” students erroneously think a google search is research. as you read through the reasons that should stimulate your interest in studying research methods or evaluate the nine factors that guarantee good research, what actions do you propose to narrow the gap between students’ research competence and what’s required of a modern college graduate about to become a manage