Business, 23.04.2020 23:49 cdizzlesmith2511

1. Describe Village Volvo's service package.
2. How are the distinctive characteristics of a service firm illustrated by Village Volvo?
3. How could Village Volvo manage its "back office" (repair operations) like a factory? What kinds of repair operations would be routine and what kinds wouldn't? (You may need to do a "Google search" if you're not familiar with car repair.)
4. How can Village Volvo differentiate itself from Volvo dealers?

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1. Describe Village Volvo's service package.
2. How are the distinctive characteristics of a...

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