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Business, 21.04.2020 23:24 graymonky12

Lewis, a salesperson at an automobile showroom, convinced one of his sales leads to buy the latest car in the showroom. Two weeks after the car was delivered to the buyer, Lewis calls the customer to check if he is satisfied with the car and his service. Upon hearing the satisfied reply, Lewis adds that he can be reached in case of any complaints in the future. In this case, Lewis is .
a. following-up with his customer. b. handling objections from his customer. c. resolving his customer's complaint. d. closing the sale.

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