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Business, 14.04.2020 23:42 ticklepink05

Selena, the head architect of a government firm, is called for a meeting with her boss. Her boss expresses his concern about a collapsing dam at one of the hydroelectric power plants. Using reflective listening, when responding to her boss, Selena should avoid:
A) paraphrasing the concern being expressed.
B) too much direct eye contact with him.
C) even brief periods of silence.
D) asking questions for clarification.

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