Asif, a member of a local baseball team, broke his bat during a practice match. With the final match scheduled for the next day, Asif urgently required a new bat. Therefore, he placed an order on Duke. com, an online portal for sports goods, and he dropped in at its nearest physical store to pick up his order. This is an example of the use of .

A) microtargeting
B) click-and-collect
C) telemarketing
D) e-tailing