To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management, a firm would most likely use: genetic algorithms. 1. CAD systems. 2. intelligent agents. 3. fuzzy logic systems. 4. neural networks.

2. Intelligent Agents

Explanation:

Intelligent agents (IA) are programs that can make decisions and perform activities based on its environment, user input and previous data entries or experiences. They are problem solvers that solve autonomously and often proactively tasks and problems for their clients or owners. For the description given in the question, the best form of program to he used is the intelligent agent. It can be useful in searching and filtering for relevant information to be used in electronic and supply chain management.

Answer is 2.intelligent agents.

Refer below.

Explanation:

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management, a firm would most likely use: intelligent agents genetic algorithms.

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