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Business, 31.03.2020 16:23 cancerbaby209

Yvonne uses her customer relationship management (CRM) system to predict when her business customers will need more of her company's packaging materials. When she thinks a customer should be ready to make another order, she contacts them. Yvonne is using CRM to encourage customers to engage in a(n) .
a. straight rebuy. b. new buy. c. modified rebuy. d. adapted buy. e. generic buy.

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