Before implementing new changes to work schedules, managers at Trudy's Trinkets meet with union representatives and work out the terms of the changes so that both managers and employees can be satisfied with them. Which of the following approaches for implementing change is this company using?
A) Negotiation
B) Top management support
C) Participation
D) Coercion
E) Communication and education

Which of the following is true of the strategy of planned and unplanned change in global marketing? a) cultural congruence involves deliberately changing certain aspects of culture to meet marketing goals.b) all marketing efforts require planned or unplanned change in order to be accepted.c) planned change involves marketing products similar to the ones already on the market.d) the first step in bringing about planned change in a society is to remove obstacles for acceptance of a product.e) social planners gained the acceptance of protein-rich diets among the peoples of underdeveloped societies using the strategy of planned change.