After a new company has developed a customer base, management needs to build more structure into the organization. In Greiner’s model, the will focus on accounting, and capital management will drive most business decisions.

The correct word for the blank space is: Phase 2 - Direction.

Explanation:

American Professor Larry Greiner (born in 1933) proposed his Growth Cycle model to explain the process businesses go through at the moment of conducting its operations. According to Greiner, the process faced five (5) stages: Creativity, Direction, Delegation, Coordination, and Collaboration,

In phase 2 - Direction, executives establish the organizational structure of the firm focusing on accounting and capital management at the moment of making decisions. Management is centralized.

answerplace value;