Avon is an example of a company that demonstrated having a diverse workforce hinders growth. can be a competitive advantage. can hinder quality. can be an effective logistics strategy. can lower productivity.

The correct answer is letter "B": competitive advantage.

Explanation:

A competitive advantage is an advantage firms have over their competitors. It could be a comparative advantage if the company can handle its business producing at a lower opportunity cost, or a differential advantage it the firm outstands competitors because of a unique feature of its operations or the product offered.

Workforce diversity is considered a differential advantage since institutions can use different employees' backgrounds, cultures, customs, and languages to reach a wider sector of the market. Avon, in particular, alledged having in 2016 a workforce represented 60% by women which could have helped this type of business have a better understanding of what their consumers -mostly females- want and expect.