During unexpected situations or in a crisis, which adversely affect the operations of hotels, cruise lines, airlines, or even the entire tourism business of a city, state, or country, who takes the responsibility of stabilizing the tourism business?

public relations professionals

Explanation:

With money in there pockets, people want to go places and see things. Stimulating that desire and then turing it into the purchase of tickets and reservations is not the goal of the traveling industry. Public relations professionals has an essentail role in the process, not only in attracting visitors to destinations but also in keeping them happy once they arrive and ensure that the operations of the entire tourism business of a city, state, or country, is stabilized when unexpected situations arise.

c

explanation:

answer; customers within the organization