Harry was unable to complete a task assigned to him by his superior. He also refused to work overtime. Consequently, Harry's supervisor decided to fire him. This scenario illustrates that Harry is part of a(n)

According to the textbook chapter, “the emotional connection of distinguishing differences and conflict”, which of the following groups of terms describes best the skills/resources that managers need when managing differences in their organization? energy, commitment, tolerance, and appreciation energy, adequate funding, tolerance, and appreciation funding, tolerance, a strong hr department, and tolerance energy, a strong hr department, patience, and strong leadership skills