Business, 13.03.2020 17:31 mckeeshallea400
An example of a nonfinancial measure for customer satisfaction is . A. number of defective units shipped as a percentage of total units shipped B. liability claims incurred to the company C. rework costs due to inefficiency D. warranty claims by customers
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An example of a nonfinancial measure for customer satisfaction is . A. number of defective units shi...
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