Amy is interested in a career in human resource management. She expected her first job to focus on giving employees access to information and enrollment forms for training, benefits, and other programs. However, she has since learned that HR employees spend less time doing that kind of work. Which of the following trends is behind that change?

A. benefits have been cut from most company programs
B. managers have taken over those HR duties
C. due to privacy laws, human resources cannot obtain any sensitive employee information
D. lack of voluntary participation has led to the elimination of employee training programs
E. employees can now get such information through self-service