A processes merchandise that is returned because it is damaged, has been recalled, is no longer sold to customers because its selling season has ended, was incorrectly sent to a store or directly to a customer, has been discontinued, or there is excessive inventory in stores or DCs.

The correct answer is reverse logistics.

Explanation:

Reverse logistics is responsible for the recovery and recycling of packaging, packaging and hazardous waste; as well as the processes of return of excess inventory, customer returns, obsolete products and seasonal inventories. It is a way of return for materials that are reused, recycled or destroyed.

Logistics also evolves and adapts to the needs that the sector gradually has. This type of logistics was born to help care for the environment, an increasingly important need in the sector.

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