. A group of managers is meeting to discuss ideas related to the successful implementation of evidence-based practice on their units. Susan has been asked by the director of care to assume leadership of these discussion groups. After two such sessions, Susan expresses disappointment to her mentor that the group seems disinterested in her ideas and that they are listening to Ken, who has much less experience with leadership.

In discussing this with Susan, the mentor understands that leadership:

a. Is a designated role.

b. Must be earned.

c. Is more likely to be taken by someone who is more talkative.

d. Rarely is taken over by someone with less experience.