Business, 03.03.2020 00:48 keigleyhannah30

Back2Work is considering replacing the receptionist who answers the phone with an automated answering system. Back2Work should to reduce resistance to this change.

Answers: 3

Show answers

Answers

Answer from: namira16

involve the current receptionist in the decision process.

Explanation:

When changes are to be made that will affect an employee, the best way to reduce resistance to the change is to involve the employee in the decision-making process.

By involving the employee they will get to see the benefits of the new initiative and this will also convince them that it is for the good of the business and not a ploy to replace them.

Employees have a higher buying and will drive implementation more when they were part of the process for change.

Answer from: BrainGeek4848

C) involve the current receptionist in the decision process

Explanation: Back2Work is considering replacing the receptionist who answers the phone with an automated answering system. Back2Work should to reduce resistance to this change.

A) negotiate with the current receptionist

B) tell the current receptionist she is being reassigned

C) involve the current receptionist in the decision process

D) explain the benefits of this change to the current receptionist.

Organizational culture begins the process of change, and resistance to this change will certainly be present especially with employees that aren't involved in the process of this change. Keeping people abreast of impending changes will reduce resistance, especially when they see the benefits of that change. Change as an ongoing process is vital if an organization is to continue to exist in competitive business environments. There are several benefits to involving employees in decision making process of organizations some of which is that it promotes the level of cooperation and communication between all organs of an organization while giving employees some level of control over their responsibilities; it shows how the organization is committed to the welfare of its employees; employees are also more likely to implement and support decisions they had a part in making leading to low resistance to change etc.

Answer from: Quest

answer; limited pay life;

Answer from: Quest

if you use only 25 for your entertainment and only 200 for the groceries that you really need and take out the 50 per month for the computer then that should be enough

Another question on Business

Business, 20.06.2019 18:04

How can surveys and questionnaires be used to gather data for informal reports? surveys and questionnaires should be used only to gather data for formal reports. surveys and questionnaires can be used to collect confidential information for informal performance reviews. surveys and questionnaires allow you to collect data efficiently and economically from groups of people?

Answers: 2

Answer

Business, 21.06.2019 21:00

Concrete consulting co. has the following accounts in its ledger: cash; accounts receivable; supplies; office equipment; accounts payable; jason payne, capital; jason payne, drawing; fees earned; rent expense; advertising expense; utilities expense; miscellaneous expense. transactions oct. 1 paid rent for the month, $3,600. 3 paid advertising expense, $1,200. 5 paid cash for supplies, $750. 6 purchased office equipment on account, $8,000. 10 received cash from customers on account, $14,800. 15 paid creditors on account, $7,110. 27 paid cash for miscellaneous expenses, $400. 30 paid telephone bill (utility expense) for the month, $250. 31 fees earned and billed to customers for the month, $33,100. 31 paid electricity bill (utility expense) for the month, $1,050. 31 withdrew cash for personal use, $2,500. journalize the following selected transactions for october 2019 in a two-column journal. refer to the chart of accounts for exact wording of account titles

Answers: 2

Answer

Business, 23.06.2019 01:30

What is a market? a. a system that allows people or companies to buy and sell products and services b. the number of companies willing to manufacture a specific product c. the ability to buy production materials in large quantities and save on costs d. a product's ability to satisfy a consumer

Answers: 2

Answer

Business, 24.06.2019 01:30

James river jewelry is a small jewelry shop. while james river jewelry does sell typical jewelry purchased from jewelry vendors, including such items as rings, necklaces, earrings, and watches, it specializes in hard-to-find asian jewelry. although some asian jewelry is manufactured jewelry purchased from vendors in the same manner as the standard jewelry is obtained, many of the asian jewelry pieces are often unique single items purchased directly from the artisan who created the piece (the term manufactured would be an inappropriate description of these pieces). james river jewelry has a small but loyal clientele, and it wants to further increase customer loyalty by creating a frequent buyer program. in this program, after every 10 purchases, a customer will receive a credit equal to 50 percent of the average of his or her 10 most recent purchases. this credit must be applied to the next (or 11th) purchase.

Answers: 2

Answer

You know the right answer?

Back2Work is considering replacing the receptionist who answers the phone with an automated answerin...

Questions