Business, 02.03.2020 21:56 jacobdobson5856

A company is deciding between 2 foreign firms to provide its call center services. A factor-rating method is used. Factors are rated on a scale of 1-10, with 10 being the best score.

A: If the factors are weighted equally (respective weights of .3333), which firm is preferred?

B: Suppose a consultant recommended that Factor 2 be 3 times as important as Factor 1, while Factor 3 should be six times as important as Factor 1. Which firm is best now using a weighted method? (Round your weights to the nearest four decimal places.)

Firm

Factor 1

Factor 2

Factor 3

A

10

8

9

B

5

8

6

Answers: 2

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