ITM Ch1 1. Personal IT: improve the productivity of individual users 2. Enterprise IT: what are the three types? 3. Critical responsibilities of managers associated with IT: what are the three responsibilities? 4. IS theories to help smooth the introduction of IT: what are the three? ITM Ch2 1. Strategic planning improves alignment between business and IT. 2. Strategic planning approaches: which approach are we focusing on? 3. Porter’s five forces model: what are the forces? 4. The IT strategic planning spectrum Data Communication (Networking Basics) 1. LAN: what does it stand for? 2. Which ‘network providers’ do you use to connect to the Internet from home? 3. Benefits of a connected world PM Ch1 1. Attributes of a project 2. The triple constraint: what is it? 3. Portfolio-related questions 4. Discretionary vs. non-discretionary costs PM Ch3 1. Two different approaches of project management: predictive and agile 2. The five PM process groups: what are they? 3. Of the five PM process groups, which one takes the most resources and time and followed by what? 4. Agile – Scrum – Monitoring and controlling: what is the tool that you can track progresses? ITM Ch4 1. Need for managers to understand outsourcing 2. Outsourcing: an arrangement 3. Core business process: what are the main characteristics? 4. IaaS vs. SaaS vs. PaaS Database Basics 1. Data vs. information Database fundame